2:00 pm - Welcome
- Registration and badges
- Reception with snacks & drinks
2:30 pm - Presentation Thomas, CEO
- The future of Kentucky Horsewear
- Hospitality & experience in B2B
- Kentucky Awards
3:00 pm - Presentation Philippe, COO & CEO Dy'on
- Processes & systems behind Kentucky and Dy'on
3:30 pm - Keynote Vincent Vermeulen
- Hospitality in B2B
- Premium customer experience
- One-on-one discussions and Q&A
5:00pm - Visit of a well-known stable
- Explore their brand-new stables and how they train their horses
- Apéro
7:00 pm - Dinner at Kentucky Plaza
- Fine dining
- Special effects and entertaining
11:00 pm - End of the event