Return Policy

Our goal is for you to be completely satisfied with our products; still, mistakes can happen. We encourage you to carefully inspect every product upon receipt. In case you need to return anything, please first contact the retailer where you bought the Kentucky product. The retailer will need pictures of the product first. Please note that products will only be accepted cleaned and washed.

Online purchases

Global International Products will accept returns of online orders up to 30 days after it has been received by a customer. 

In case you need to return the order or you received a product with a fault, please let us know about it by filling out this form.

Then ship the item/s back to us to this address:

GIP
106 Pont West

Ronse, Belgium
9600

The return shipping charges must be paid by the customer. Used items are not eligible for returns. 

Global International Products kindly asks you to return the item/s with its original tags still attached and if possible, in its original packaging. Any merchandise that is in used condition, dirty and/or returned without its tag may be refused or subject to a repackaging fee. 

When the item is back in our hands, we will issue a refund for the product immediately. The shipping charges are not refundable. 

Once the refund is issued you will receive a notification about it via email or text message. The refunded amount is always going back to your original method of payment. 

Thank you for your understanding.

WE ARE HERE TO HELP.

If you’d have any questions and need our assistance, don’t hesitate to contact us at our email - [email protected] We’ll get back to you as soon as we can.